By using (the “Website” or “” or “Spa25” in this document) or Spa25 mobile application (the “mobile application”), you, the Customer (“you”, “your”, or the “User” in this document) unconditionally agree to the terms and conditions that we, Todaymind Web Services Pvt. Ltd. with our Registered Office at No. 60/1-20 23 KR Layout 3rd Cross Manipal County Road Singasandra Bangalore South Bangalore 560068 (“”, “Spa25”, “we” or “us” or “our” in this document) have provided herein for use of Spa25’s Website or mobile application owned and maintained by us. This Website or mobile application and any individual websites or merchant-specific, city-specific, or state-specific sites now or hereinafter contained within or otherwise available through external hyperlinks (“Minisites”) with our Website or mobile application are private property. All interactions on this Website or mobile application must comply with these Terms of Use. If you do not wish to agree to the outlined terms and conditions (the “Terms of Use” in this document) please refrain from using this Website or mobile application. The term Website shall include any or all Minisites, Algorithms, Logs, Data wherever mentioned.

For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a buyer on the Website or mobile application by providing Registration Data while registering on the Website or mobile application as Registered User using the computer systems or mobile device. Spa25 allows the User to surf the Website or making purchases without registering on the Website. The term “We”, “Us”, “Our” shall mean Todaymind Web Services Pvt. Ltd. or Spa25. The terms Spa25 and have been used interchangeably in the document.



Amendments and Changes: We at all times reserve the right to amend these terms and conditions at any time. All amendments and changes to these terms and conditions will be available online. Such changes may include, among other things, addition of certain fees or charges. We suggest you, therefore, that you re-read this important notice containing our Terms of Use and Privacy Policy from time to time so that you remain informed as to any such changes. If we make changes to our Terms of Use and Privacy Policy and you continue to use our Website or mobile application, you are deemed to have implicitly agreed to the amended Terms of Use and Privacy Policy. Unless specified otherwise, any such deletions or modifications shall be effective immediately upon Spa25’s posting thereof. Continued use of any of the services provided by Spa25 via the Website or mobile application (or via other electronic or other communication from Spa25) including the information services, content and transaction capabilities on the Website or mobile application, including the ability to make a purchase (all of which are called the “Services” in this document) will be deemed to constitute acceptance of the new terms and conditions. Spa25 may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.


User Accounts: In order to use most aspects of the Services, you must register for and maintain an active personal user Services account (“Account”). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account. Account registration requires you to submit to Spa25 certain personal information, such as your name, address, mobile phone number, as well as at least one valid payment method (either a credit card/ debit card or any other acceptable payment partner) at the time of making payment. You agree to maintain in bona fide accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services or Spa25 ‘s termination of these Terms with you. You are responsible for all or any activities that occur under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by Spa25 in writing, you may only possess one Account. You shall not use the Spa25 Website or Mobile Application for any illegal or fraudulent purposes barred by law or in general including creation of multiple accounts. Any such illegal or fraudulent use may render you liable under civil and/ or criminal action along with quasi-judicial enquiry, if any, including but not limited to equitable remedies, injunctions, etc., and all other remedies available at the recourse of Spa25 Website or Mobile Application. Spa25 also reserves the right to reverse illegitimate and/ or fraudulent purchases by you at any time even after the purchase of Offers/ Deals by you in addition to the right to further disable your use or cancel your account.


The Website or mobile application and the Services and any purchase are directed solely at those who access the Website from the Republic of India. Spa25 makes no representation that Service (or any goods or services) are available or otherwise suitable for use outside the Republic of India. If you choose to access the Website or mobile application (or use the Service or make a purchase) from locations outside the Republic of India, you do so on your own initiative and are responsible for the consequences thereof.

Website and/or Mobile Application: Spa25 provides an interactive online service owned and operated by Spa25 through the Website on the World Wide Web of the Internet (the “Web” or “Internet”) and its mobile application, consisting of information services, content and transaction capabilities provided by Spa25, its Holding Company and its associates, if any, with whom it has business relationships (“Business Associates”) including but not limited to third parties that provide services in relation to creation, production or distribution of content for the Website or mobile application (“Third Party Content Providers”), third parties that provide advertising services to Spa25 (“Third Party Advertisers”) and third parties that perform function on behalf of Spa25 like sending out and distributing our administrative and promotional emails and text messages (“Third Party Service Providers”).

Right to Transfer: The right to use this Website or mobile application is personal to the User and is not transferable to any other person or entity. The User shall be responsible for protecting the confidentiality of User’s password(s), if any. The User understands and acknowledges that, although the Internet is often a secure environment, sometimes there are interruptions in service or events that are beyond the control of Spa25, and Spa25 shall not be held responsible for any data lost or misused by a third party while transmitting information on the Internet in any manner whatsoever.

Not on Uninterrupted Basis: While it is Spa25’s objective to make the Website or mobile application accessible at all times, the Website or mobile application may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of Spa25, access to the Website or mobile application may be interrupted, suspended or terminated from time to time. Spa25 reserves the right, in its sole discretion, to terminate the access to any or all Spa25 website(s) and the related services or any portion thereof at any time, without notice. Spa25 shall also have the right at any time to change or discontinue any aspect or feature of the Website or mobile application, including, but not limited to, content, graphics, Offers, settings, hours of availability and equipment needed for access or use. Further, Spa25 may discontinue disseminating any portion of information or category of information, may change or eliminate any transmission method and may change transmission speeds or other signal characteristics.


User’s Responsibility: The Services and use of the website or mobile application do not include the provision of a computer or other necessary equipment to access the Site or the Services. To use the Site or Services, you will require Internet connectivity and appropriate telecommunication links. The User shall be responsible for obtaining and maintaining all telephone, computer hardware, software and other equipment needed for access to and use of this Website or mobile application and all charges related thereto. Spa25 shall not be liable for any damages to the User’s equipment resulting from the use of this Website or mobile application.


Restrictions: The User undertakes without limitation, not to use or permit anyone else to use the Service or Website or mobile application:

a.) To upload, send or receive any information for which you have not obtained all necessary license and/ or approvals (from us or third parties); or which constitutes or encourages conduct that would be considered a criminal offence, gives rise to civil liability or otherwise be contrary to the law of or infringes the rights of any third party in any country in the world;

b.) To upload, send or receive any material which is technically harmful (including computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data, malicious software, harmful data, or anything else which may interrupt, interfere with, corrupt or otherwise cause loss, damage, destruction or limitation to the functionality of any software or computer equipment);

c.) To intercept or attempt to intercept any communications transmitted by way of a telecommunication system;

For a purpose other than for which we have designed them or intended them to be used;

For any fraudulent purposes; or

In any way which is calculated to incite hatred against any ethnic, religious or any other minority or is otherwise calculated to adversely affect any individual, group or entity.

d.) To upload, send or receive any material, which is not civil or tasteful.

e.) To upload, send or receive any material, including User Content, which is unlawful, harmful, tortious, threatening, abusive, harassing, hateful, racist, homophobic, infringing, pornographic, violent, misleading, grossly offensive, of an indecent, obscene or menacing character, blasphemous or defamatory or of a libelous nature of any person or entity, in contempt of Court or in breach of confidence, or which infringes the rights of another person or entity, including copyrights, trademarks, trade secrets, patents, rights of personality, publicity or privacy or any other third party rights; or

f.) To cause annoyance, inconvenience or needless anxiety.

Forbidden Uses: The following uses of the Site and Services are expressly prohibited and you undertake not to do (or to permit anyone else to do) any of the following:

a.) Resell the Services or Site;

b.) Furnish false data including false names, addresses and contact details and fraudulent use of credit/ debit card numbers or net banking or any other mode of payment;

c.) Attempt to circumvent our security or network including but not limited to accessing data not intended for you, logging into a server or Account you are not expressly authorized to access, or probe the security of other networks (such as running a port scan);

d.) Access the Services (or Site) in such a way as to, or commit any act that would or does, impose an unreasonable or disproportionately large burden on our infrastructure or that otherwise interrupts or interferes with its functionality, efficiency or operation;

e.) Execute any form of network monitoring which will intercept data not intended for you;

f.) Send unsolicited mail messages, including the sending of “junk mail” or other advertising material to individuals who did not specifically request such material. You are explicitly prohibited from sending unsolicited bulk mail messages. This includes bulk mailing of commercial advertising, promotional, or informational announcements, and political or religious tracts. Such material may only be sent to those who have explicitly requested it. If a recipient asks to stop receiving email of this nature, you may not send that person any further email;

g.) Create or forward “chain letters” or other “pyramid schemes” of any type, whether or not the recipient wishes to receive such mailings;

h.) Send malicious email, including flooding a user or site with very large or numerous emails;

i.) Enter into fraudulent interactions or transactions with us, a Seller or a Merchant (which shall include entering into interactions or transactions purportedly on behalf of a third party where you have no authority to bind that third party or you are pretending to be a third party);

j.) Use the Services or Site (or any relevant functionality of either of them) in breach of this Agreement;

k.) Use in an unauthorized manner, or forge, mail header information;

l.) Engage in any unlawful or criminal activity in connection with the use of the Services and/ or the Site or any Voucher; or

m.) Copy or use any User Content for any commercial purposes; or

n.) Engage in any frivolous act that hampers the goodwill and brand reputation of Spa25 or its Website or mobile application in any manner whatsoever.

Any conduct by a User that in Spa25’s exclusive discretion is in breach of the Terms of Use or which restricts or inhibits any other User from using or enjoying this Website or mobile application is strictly prohibited. The User shall not use this Website or mobile application to advertise or perform any commercial, religious, political or non-commercial solicitation, including, but not limited to, the solicitation of users of this Website or mobile application to become users of other online or offline services directly or indirectly competitive or potentially competitive with Spa25.

Spa25 reserves the right to prevent you from using the Website (or mobile application) and the Service (or any part of thereof) and to prevent you from making any purchase, if your conduct is found to be in question or in contravention of such Terms as mentioned in this Agreement.


Spa25 takes no responsibility for the services and/ or products for which Spa25 Vouchers may be redeemed. Further, Spa25 makes no warranty to the Users for the quality, safety, usability, or another aspect of the product or service for which the Spa25 Voucher may be redeemed.

Spa25 disclaims any warranty or liability in relation to the Services/ Products for which the Offers/ Vouchers are purchased/ redeemed, for instance, quality, merchantability, imperishable in nature, fit for human consumption, etc.

Some services for which Spa25 Voucher(s) can be redeemed are activities that involve potential bodily harm (such as different forms of adventure sports and other associated activities), and for those activities Spa25 takes no responsibility in any manner whatsoever for the service or activity being displayed, and the User takes responsibility for his or her own acts in utilizing the services for which Spa25 Voucher may be redeemed.

For more information see Spa25’s Terms of Sale.


Spa25 shall also make available At Home Services provided through its Merchant (at home service provider) base or the Individuals (i.e. service professional) having expertise in providing Services which shall be made available on Spa25 Website or Mobile Application to the Users at their preferred location and shall include but not be limited to plumbing, cleaning, pest control, carpentry, electrical, repairs, salon & spa services, servicing, etc., which shall be subject to availability and the time slot considering the peak hours of the Services requested by the User.

The User shall be bound by the Terms of Sale as available on the Website or Mobile Application, as may be amended from time to time subject to sole discretion of Spa25, at all times.

For more information see Spa25’s Terms of Sale.


The User agrees and understands that all payments shall only be made to bank accounts of Spa25. Spa25 or its agents, representatives or employees shall never ask a customer to transfer money to any private account or to an account not held in the name of Spa25. The User agrees that if that user transfers any amount against any booking or transaction to any bank account that is not legitimately held by Spa25 or to any personal account of any person, Spa25 shall not be held liable for the same. User shall not hold any right to recover from Spa25 any amount that is transferred by the User to any third party.

The User will not share his personal sensitive information like credit/ debit card number, CVV, OTP, card expiry date, user IDs, passwords, etc., with any person including the agents, employees or representatives of Spa25. The User shall immediately inform Spa25 if such details are demanded by any of its agents’ employees or representatives. Spa25 shall not be liable for any loss that the User incurs for sharing the aforesaid details.

Spa25 or its Affiliates or any of its representatives will never ask for sensitive information like User ID, PIN, internet banking passwords, CVV Number, OTP, etc., through phone/ SMS/ email/ any other modes of communication. We request you not to share or to respond/ provide any such details to anyone.


In addition to the cost of booking of an offer/ deal available on the Spa25 Platform, we reserve the right to charge certain fees in the nature of convenience fees or service fees. We further reserve the right to alter any and all fees from time to time. Any such additional fees, including fee towards any modifications thereof, will be displayed to the User before confirming the booking or collecting the payment from such User through a Payment Gateway.

In cases of short charging of the booking amount, taxes, statutory fee, convenience fee, etc., owing to any technical error or other reason, we shall reserve the right to deduct, charge or claim the balance amount from the User and the User shall pay such balance amount to us. In cases where the short charge is claimed prior to the utilization of the booking, we will be at liberty to cancel such bookings if the amount is not paid before the utilization date.

Any increase in the price charged by us on account of change in rate of taxes or imposition of new taxes, levied by Government shall have to be borne by the User. Such imposition of taxes, levies, etc., may be without prior notice and could also be retrospective but will always be as per applicable law.


In the rare circumstance of a booking not getting confirmed for an Offer/ Deal for any reason whatsoever, we will process the refund of the booking amount paid by the User and intimate the User about the same. We are not under any obligation to provide an alternate booking in lieu of or to compensate or replace the unconfirmed booking. All subsequent bookings will be treated as new transactions. Any applicable refund will be processed as per the defined policies of Spa25.

The User shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the service, as per the applicable laws.

It is clarified that in cases of cancellation of the event by the Host/ Merchant or any third party, Spa25 shall not be held liable or responsible in any manner whatsoever for any losses, claims, liabilities, damages, etc., to anyone.


Except with the prior registration with Spa25 as B2B agents, priority partner or a merchant, and explicit permission of Spa25 to use the Website, all merchants/ agents or aggregators are barred from using this Website for any commercial or resale purpose. If any such bookings are detected, Spa25 reserves the right, including without limitation, to cancel all such bookings immediately without any notice to such merchants/ agents and also to withhold payments or any refunds thereto. Spa25 shall not be held liable for any incidental loss or damage that may arise from the bookings made by any person through such merchants. The liability in case of such cancellations shall be solely borne by such merchants.

All discounts and offers mentioned on the Website or the mobile application are applicable only to the User(s) of Spa25 for legitimate bookings for the respective offers/ deals.

Cancellation Fees shall mean and refer to the fees that shall be charged by Spa25 from the User on a percentage basis to be calculated at the sole discretion of Spa25 on the total MRP value excluding taxes which shall be applicable only in cases the User cancels the transaction/ voucher for the services purchased from the Merchant on the Spa25 Platform which shall be deducted invariably from the User’s NB Wallet/ User’s NB Credits, if any, or the amount paid by the User for the transaction, as the case may be, and the same shall be solely retained by Spa25.

Refunds, if any, on cancelled bookings will always be processed to the respective account or the banking instrument (credit card, debit card, wallet, etc.) from which payment was made for that booking.

Booking(s) made by the User through Spa25 are subject to the applicable cancellation policy given in the Terms of Use hereinbelow.


Spa25 may, in its sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services and/ or a Third Party Provider’s services, subject to any additional terms that Spa25 establishes on a per promotional code basis (“Promo Codes”). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether made available to a public form or otherwise), unless expressly permitted by Spa25; (iii) may be disabled by Spa25 at any time for any reason without liability to Spa25; (iv) may only be used pursuant to the specific terms that Spa25 establishes for such Promo Code; (v) are not valid for cash; vi) may expire prior to your use; and vii) unless otherwise specified cannot be used more than once. Spa25 reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that Spa25 determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.


Spa25 grants you a limited, personal, non-transferable, non-exclusive, revocable license to access and use the Site pursuant to this Agreement and to any additional terms and policies set forth by Spa25. All Intellectual Property Rights (including all copyright, patents, trade marks, service marks, trade names, designs (including the “look and feel” and other visual or non-literal elements)) whether registered or unregistered) in the Website or mobile application and Service, (subject to the Title & Ownership Rights as mentioned below) information content on the Website or mobile application or accessed as part of the Service, any database operated by us and all the Website design, text and graphics, software, photos, videos, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software (including applets and scripts) shall remain our property (or that of our licensors). You shall not, and shall not attempt to, obtain any title to any such intellectual property. All rights are reserved.

None of the material listed in this clause may be reproduced or redistributed or copied, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, sold, rented or sub-licensed, used to create derivative works, or in any way exploited without our prior express written permission. You may, however, retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not on any server or other storage device connected to a network) or print / save one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website or mobile application without our permission.

“”, the Spa25 Logos and variations thereof found on the website or mobile application are trademarks owned by Spa25 and all use of these marks inures to the benefit of Spa25. All rights (including goodwill and, where relevant, trade marks) in Spa25’s name are owned by us (or our licensors). Other product and company names mentioned on the Website or mobile application are the trademarks or registered trademarks of their respective owners.

The title, Ownership Rights and Intellectual Property Rights in and to the content accessed using the Service is the property of the applicable content owner or Merchant and may be protected by applicable copyright or other law. The Agreement gives you no rights to such content.

Subject to the Clause below, any material you transmit or post or submit to the Website or mobile application (or otherwise to us) shall be considered (and we may treat it as) non-confidential and non-proprietary, subject to our obligations under data protection legislation or such legislation that provides for protection of electronic data under Indian Laws. If for some reason, any part of that statement does not work as a matter of law, then for anything which you supply to us from whatever source (i.e. via email, the Website or otherwise) you grant us a royalty-free, perpetual, irrevocable, non-exclusive right to use, copy, modify, adapt, translate, publish and distribute world-wide any such material.

All comments, suggestions, ideas, notes, drawings, concepts or other information: (i) disclosed or offered to us by you; or (ii) in response to solicitations by us regarding the Service or the Website or mobile application; (in each foregoing case, these are called “Ideas”) shall be deemed to be and shall remain our property and you hereby assign by way of present and future assignment all intellectual property rights in Ideas, to us. You understand and acknowledge that we have both internal resources and other external resources that may have developed or may in the future develop ideas identical to or similar to Ideas and that we are only willing to consider Ideas on these terms. In any event, any Ideas are not submitted in confidence and we assume no obligation, express or implied by considering it. Without limitation, we shall exclusively own all now known or hereafter existing rights to the Ideas of every kind and nature throughout the world and shall be entitled to unrestricted use of the Ideas for any purpose whatsoever, commercial or otherwise without compensation to the provider of the Ideas.


The User expressly agrees that use of the Website or mobile application is at the User’s sole risk. Neither Spa25, its Holding or Subsidiaries, Business Associates nor any of their respective employees, agents, and third party content providers warrant that use of the Website or mobile application will be uninterrupted or error-free; nor do they make any warranty as to (i) the results that may be obtained from use of this Website or mobile application, or (ii) the accuracy, reliability or content of any information, service or merchandise provided through the Website or mobile application.

The Website or mobile application are made accessible on an “as is” basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.

We do not give any warranty that the Services or the Website or mobile application are free from viruses or anything else which may have a harmful effect on any technology.

We reserve the right to change, modify substitute, suspend or remove without notice any information or Voucher or service from the Website or mobile application forming part of the Service from time to time. Your access to the Website or mobile application and/ or the Services may also be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore such access as soon as we reasonably can. We assume no responsibility for functionality, which is dependent on your browser or other third party software to operate. There might be certain circumstances wherein Spa25 may within the validity period of a particular Voucher withdraw any information or the Voucher from the Website or Mobile Application or services at any time.

We reserve the right to block access to and/ or to edit or remove any material, which in our reasonable opinion may give rise to a breach of this Agreement.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. The User specifically acknowledges that Spa25 is not liable for the defamatory, offensive or illegal conduct of other users or third parties and that the risk of injury from the foregoing rests entirely with the User.

In no event shall Spa25, or any Business Associates/ Employees, Third Party Content Providers, Third Party Advertisers or Third Party Service Providers, producing or distributing the Website or the contents hereof, mobile application and any software, be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential or punitive damages arising out of the use of or inability to use the Website or mobile application. The User hereby acknowledges that the provisions of this Clause shall apply to all contents on the Website and mobile application.

In addition to the terms set forth above, neither Spa25, nor its Subsidiaries and Business Associates, Third Party Service Providers or Third Party Content Providers shall be liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness or inauthenticity of, the information contained within the Website, or for any delay or interruption in the transmission thereof to the user, or for any claims or losses arising therefrom or occasioned thereby. None of the foregoing parties shall be liable for any third party claims or losses of any nature, including without limitation lost profits, punitive or consequential damages.

Spa25 will not be held liable for indirect, special, or consequential damages (or any loss of revenue, profits, or data) arising in connection with this Agreement, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement will not exceed the total Offer price paid or payable to you under this Agreement.

Spa25 shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our associated banking partners from time to time.

Spa25’s liability is limited to providing the User with a confirmed booking as selected by the User for any product/ service provided by the Merchant and further listed on Spa25.

Any issues or concerns faced by the User at the time of availing any such services/ products shall be the sole responsibility of the Merchant. Spa25 will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence on part of any Merchant.

Unless explicitly committed by Spa25 as a part of any product or service:

Spa25 assumes no liability for the standard of services as provided by the respective Merchants.

Spa25 provides no guarantee with regard to their quality or fitness as represented by the Merchants.

Spa25 doesn’t guarantee the availability of any services as listed by a Merchant.

By making a booking, User understands Spa25 merely provides a technology platform for booking of services and products and the ultimate liability rests on the respective Merchant and not Spa25. Thus the ultimate contract of service is between User and Merchant.


The Gift Card is valid for purchases made from Spa25 only and is valid for a period mentioned on the Voucher.

Gift Cards shall have their own are valid only on bookings made through Spa25 mobile application and Website.

In exceptional cases of transaction failures after Gift Card is applied, amount would be automatically refunded to the same cards within 24 hours.

This Gift Card/ voucher cannot be clubbed with any other ongoing offer discount/ cash back/ promotion run by Spa25 mobile application and Website.

This Gift Card is valid for partial redemption. Balance would remain in the Gift Card till the validity period and can be reused for multiple transactions.

Products and services are subject to availability.

The Gift Card cannot be cancelled or exchanged for cash.

The Gift Card validity cannot be extended under any circumstances.

Gift Card code/ physical copy or both to be provided at the time of booking along with an ID proof for the offline redemption.

Spa25 is not responsible if the Gift Card is lost, stolen or used without permission.

In case of any fraud pertaining to the unauthorized usage/ utilization of Gift Cards by the User or any Third Party, Spa25 disclaims any liability whatsoever with respect to the loss incurred by the User.

In case of cancellation of bookings made using the Gift Card within the validity period, the amount will be reversed to the same card as used at the time of booking.

Users are required to save the Gift Card Number and PIN to utilize this refunded amount, as we will not be able to reset the PIN or reissue a new Gift Card Number.

In case of cancellations where the Gift Card validity has expired, no refund will be processed for the amount paid via the Gift Card. However, for non-cancellable Gift Cards, no refund will be processed by Spa25 in any manner whatsoever

Spa25 is the final authority on the interpretation of these rules associated to Gift Cards.

Spa25 reserves the right to deny accepting any Gift Card if it suspects that there is duplicity of cards.

In no event the liability of Spa25 for any claim shall exceed the value of the Gift Card.

In the event of any dispute, parties agree to the exclusive jurisdiction of Courts of New Delhi.


Any transactions relating to booking of table or reservations of products or services not directly offered by Spa25 are to be settled inter-se between the merchant and the User i.e. Parties to such transaction, and all warranties express or implied of any kind, regarding any matter pertaining thereto, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed by Spa25. Spa25 merely endeavors to provide a platform where you and merchant may interact, exchange information or carry out a reservation on such basis that are mutually agreed between you and the merchant. Spa25 shall not be liable for any loss that you may incur, while making reservations or bookings by the User or for the third party.

Under no circumstances shall Spa25 be held responsible or liable, in any way, for any content which in legal opinion is derogatory, threatening, defamatory, obscene or offensive or offends public sensibilities or morals and shall also not assume liability for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any content posted or uploaded on the Website or mobile application, or any infringement of another’s rights, including intellectual property rights. You specifically agree that Spa25 is not responsible for any content sent using and/or included in Spa25’s Website or mobile application or service by any third party.


Spa25 shall have the right, but not the obligation, to monitor the content of the Website or mobile application at all times, including any chat rooms and forums that may hereinafter be included as part of the Website or mobile application, to determine compliance with this Agreement and any operating rules established by Spa25, as well as to satisfy any applicable law, regulation or authorized government request. Without limiting the foregoing, Spa25 shall have the right to remove any material that Spa25, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.


The User acknowledges that all discussions for ratings, comments, bulletin board service, chat rooms and/ or other message or communication facilities (collectively “Communities”) are public and not private communications, and that, therefore, others may read the User’s communications without the User’s knowledge. Spa25 does not control or endorse the content, messages or information found in any Communities, and, therefore, Spa25 specifically disclaims any liability concerning the Communities and any actions resulting from the User’s participation in any Communities, including any objectionable content. Generally, any communication that the User posts on the Website (whether in chat rooms, discussion groups, message boards or otherwise) is considered to be non-confidential. If particular web pages permit the submission of communications that will be treated by Spa25 as confidential, that fact will be stated on those pages. By posting comments, messages or other information on the Website or mobile application, User grants Spa25 the right to use such comments, messages or information for promotions, advertising, market research or any other lawful purpose. For more information see Spa25’s Privacy Policy.


By posting communications on or through this Website or mobile application, the User shall be deemed to have granted to Spa25, a royalty-free, perpetual, irrevocable & non-exclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, and display the communication alone or as part of other works in any form, media, or technology whether now known or hereafter developed, and to sublicense such rights through multiple tiers of sublicensees.


The User agrees to defend, indemnify and hold harmless Spa25, its Subsidiaries and Business Associates, and their respective Directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of (i) the use of this Website and/ or the mobile application by the User; (ii) the use of the Voucher; (iii) the use of the Service or Website or mobile application through your password; or (iv) any breach of this Agreement by you.


Spa25 may terminate this Agreement at any time. Without limiting the foregoing, Spa25 shall have the right to immediately terminate any passwords or accounts of a User in the event of any conduct by the User which Spa25, in its sole discretion, considers being unacceptable, or in the event of any breach by User of this Agreement.

One User can have only one Account with a unique e-mail ID and unique phone number. If Spa25 has any suspicion or knowledge that any of its Users have created multiple Accounts with different e-mail addresses or phone numbers (including but not limited to account creation by using false names or providing misleading data for creating those Accounts or using disposable email addresses or disposable phone numbers) to generate additional cashback credits or misuse or take undue advantage of the promotional benefits being provided on the Spa25 Platform, then Spa25 may while reserving its rights to initiate civil and/ or criminal proceedings against such User may also at its sole discretion terminate, suspend, block, restrict, cancel the Account of such User and/ or disqualify that User and any related Users from availing the services ordered or undue benefits availed through these accounts.

All such provisions wherein the context so requires, including Clauses on Intellectual Property Rights, Disclaimer of Warranty, Limitation of Liability, License Grant, Indemnification and Termination above will survive termination of this Agreement.

Our right to terminate this Agreement shall not prejudice any other right or remedy we may have in respect of any breach or any rights, obligations or liabilities accrued prior to termination.


Spa25, similar to an Internet Service Provider, is a distributor (and not a publisher) of content supplied by third parties and Users. Accordingly, Spa25 does not have editorial control over such content. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including Third Party Content Providers, or any other Users are those of the respective author(s) or distributors and not of Spa25.

Neither Spa25 nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose (refer to the Clause for ‘Disclaimer of Warranty, Limitation of Liability’ above for the complete provisions governing limitation of liabilities and disclaimers of warranty).

In many instances, the content available through this Website or mobile application represents the opinions and judgments of the respective information provider, User, or other users not under contract with Spa25. Spa25 neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made on the Website by anyone other than authorized Spa25 employee/ spokespersons while acting in official capacities.

Under no circumstances will Spa25 be liable for any loss or damage caused by User’s reliance on information obtained through the Website. It is the responsibility of User to evaluate the accuracy, completeness or usefulness of any information, opinion, advice, etc. or other content available through the Website.

The Website contains links to third-party websites maintained by other content providers. These links are provided solely as a convenience to you and not as an endorsement by Spa25 of the contents on such third-party websites and Spa25 hereby expressly disclaims any representations regarding the content or accuracy of materials on such third-party websites. If the User decides to access linked third-party websites, the User does so at his/ her own risk.

Unless you have executed a written agreement with Spa25 expressly permitting you to do so, you may not provide a hyperlink to the Website from any other website. Spa25 reserves the right to revoke its consent to any link at any time in its sole discretion.


Spa25 may place advertisements in different locations on the Website and its Mobile Application and at different points during use of the Service. These locations and points may change from time to time at the sole discretion of Spa25.

You are free to select or click on advertised goods and services or not as you seem fit.

Any advertisements may be delivered on our behalf by a Third Party Advertiser.

No personal data (for example your name, address, email address or telephone number) will be used during the course of serving our advertising, but, on our behalf, our Third Party Advertiser or affiliate may place or recognize a unique “cookie” on your browser (see our Privacy Policy about this). This cookie will not collect personal data about you nor is it linked to any personal data about you. If you would like more information about this practice and to know your choices about not having this information used by any Company, see our Privacy Policy for more information.


Without prejudice to any other provision herein, Spa25 shall not be liable for any loss, damage or penalty as a result of any delay in or failure to deliver or otherwise perform hereunder due to any cause beyond Spa25’s control, including, without limitation, acts of the User, embargo or other Governmental act, regulation or request affecting the conduct of Spa25’s business, fire, explosion, accident, theft, vandalism, riot, acts of war, strikes or other labor difficulties, lightning, flood, windstorm or other acts of God.


This Agreement, our Terms of Sale and our Privacy Policy (including our Cookie policy) constitute the entire agreement between the parties with respect to the subject matter hereof. No representation, undertaking or promise shall be taken to have been given or be implied from anything said or written in negotiations between the parties prior to this Agreement except as expressly stated in this Agreement. Neither party shall have any remedy in respect of any untrue statement made by the other upon which that party relied on when entering into this Agreement (unless such untrue statement was made fraudulently or was as to a matter fundamental to a party’s ability to perform this Agreement) and that party’s only remedies shall be for breach of contract as provided in this Agreement. However, the Service is provided to you under our operating rules, policies, and procedures as published from time to time on the Website.

No waiver by either party of any breach or default hereunder is a waiver of any preceding or subsequent breach or default.

The section headings used herein are for convenience only and shall be of no legal force or effect.

If any provision of this Agreement is held invalid by a Court of competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions contained in this Agreement and the remaining portions of this Agreement shall continue in full force and effect. The failure of either party to exercise any of its rights under this Agreement shall not be deemed a waiver or forfeiture of such rights or any other rights provided hereunder.

All provisions of this Agreement apply equally to and are for the benefit of Spa25, its Subsidiaries, any Holding Companies of Spa25, its (for their) affiliated and/ or their Third Party Content Providers and Licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf (save that this Agreement may be varied or rescinded without the consent of those parties).

The registered office of Todaymind Web Services Pvt. Ltd. is situated in Banka Bihar, India. Legal issues arising out of, but not exclusive to the use of, this Website or mobile application (unless otherwise specifically stated) are governed by and in accordance with the laws of India (exclusive of its rules regarding conflicts of laws) and the parties shall submit to the exclusive jurisdiction of the Courts in Banka.


We want to list the products and services of genuine sellers on our website or mobile application in order to ensure that infringing products are removed from the site, as they affect your and genuine Seller’s valuable trust.

We do not and cannot verify if the Sellers have the right or ability to sell or distribute their listed products or services. However, we are committed to removing any infringing or unlicensed product or service once an authorized representative of the rights owner properly reports them to us. We sincerely want to ensure that item listings do not infringe upon the copyright, trademark or other intellectual property rights of third parties. We have the ability to identify and request removal of allegedly infringing products and materials. Any person or company who holds intellectual property rights (such as a copyright, trademark or patent) that may be infringed upon by products listed on Spa25 is encouraged to report the same to our Legal Team.


In accordance with the Information Technology Act, 2000, and the Rules made thereunder, if you have any questions regarding our Privacy Policy or our Terms of Sale or Terms of Use of the site, you may contact our Support Team at the details mentioned below:

Name: Todaymind Web Services Pvt. Ltd.

Address: No. 60/1-20 23 KR Layout 3rd Cross Manipal County Road Singasandra Bangalore South Bangalore 560068


Business Hours: Monday to Friday (09:30 to 18:30)

Please note that Spa25 has defined and published the Terms and Conditions of Use (including its Privacy Policy and Cookie Policy for accessing or using website in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. This document is framed in accordance with the Information Technology Act, 2000, and the Rules framed thereunder and such other applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This is an electronic record that is generated by a computer system and does not require any physical or digital signatures.


Mon – Fri

10AM – 6PM